AM
Amukelani M
1 reviews | Active since Nov 2010
27 Mar 2016, 10:29
YOU KEEP DEBITING MY ACCOUNT *****UELNTLY
I COMPLAINED THAT YOU DEBITED MY ACCOUNT UNAUTHORISED WHEN I ALSO DO NOT HAVE A TELKOM PRODUCT AND HAVE NEVER HAD ONE. YOUR RESPONSE WAS FOLLOWED BY DIFFERENT RESPONSES FROM ME WHICH YIOU ARE IGNORING WHILE YOU NOW USE NU DEBT MANAGEMENT TO DEBIT MY ACCOUNT. I DO NT HAVE AND HAVE NEVER HAD A TELKOM PRODUCT STOP THIS *****!!!!???!?!??>!?!??!?!??!??!?!?!!??!?!???!?!??!?!?!?!???
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Telkom's replyOfficial
27 Mar 2016, 11:39Hello ****py8888,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM217247.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM217247.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Telkom's reply27 Mar 2016, 11:39
Official
Hello ****py8888,
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM217247.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team
Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM217247.
We apologise for any inconvenience caused.
Kind regards
Mwezi
Telkom Social Media Team