WC
Wesley C

1 reviews | Active since Feb 2016

13 Mar 2016, 14:55

you just cannot get anything right

Good Day, I have app**** for fibre , I was told by the gentlemen that came to my house that for the first 3 months i will only pay half the fees as this was a promotion. so for my first 3 months my fibre line was 50% off , and cp was 100GB (please locate my contract to see this) secondly you have charged me for period 9 March 2016 - 8 April 2016 for landline and adsl... WHY !!! I cancllled this line on the 20 Feb 2016, Why am i ayin for something i dont use. I f this does not get solved very soon you can cancel this line and account in its entirety ... have have had enough of this incompetemce.<br> <br> I LIterally just finished Dealing with Thatho and Theoline Thomas sort this line out and now you pull this stunt<br> invoice number 603B***d, <br> <br> Your Telephone Line *** 09 Mar 16 - 08 Apr 16 R165.79 (no this was cancelled)<br> DSL Fast *** 09 Mar 16 - 08 Apr 16 R144.74 (no this was cancelled)<br> <br> Retail fibre bb 20Mbps B***0 Feb 16 - 08 Mar 16 R462.25 (half price first 3 months)<br> Retail fibre bb 20Mbps B***9 Mar 16 - 08 Apr 16 R744.74 (half price first 3 moths )

0
Replies (1)
Telkom
Telkom's reply13 Mar 2016, 18:27
Official
Hello wchristelisother,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us, please contact us via Email: ***.


Your reference number is SM212512

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Telkom Social Media Team

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