LH
Leor H

1 reviews | Active since Jul 2011

08 Feb 2016, 09:49

You haven't canceled my account !

I canceled my 20 gig package on LTE about 2 weeks ago, and it's still not canceled.<br> <br> Please make sure it's done ASAP so I don't get billed in future.<br> <br> The only reason I canceled it was because you couldn't migrate me to 50 gig. So I canceled the 20 gig, had the penalty waived, and took a 50gig contract.<br> <br> Please assist ASAP !

0
Replies (1)
Telkom
Telkom's reply08 Feb 2016, 09:55
Official
Hello hurlstri,

Apologies for the delay and inconvenience caused. Our consultants will urgently follow up on this matter and advise.

Your reference remains SM182705

Thank you
Regards,
Moenieb.
Telkom Social Media Team.