You have to pay the bill - and Telkom will deliver when they please

You would think that Telkom takes care of they're clients, and that you receive the service you're paying for... Obviously not!

We opened up a new contract with Telkom (Moving from Vodacom and MTN due to terrible service) in December 2018 @ Norwood Mall Telkom - we were told that we simply need to phone Telkom and ask them to port the Vodacom number to Telkom. After doing this, the phone still didn't work, causing us to lose business. When I went to the store, the consultants said no we need to first Rica the Vodacom sim card before they could do the port - we did as they said, but still the phone was unable to make or receive calls.

3 visits to the Telkom store and and 8 days later - the consultant said that nothing has been logged and we need to wait another 2 days for the sim to work. We phoned Telkom and explained the sitution, now, another 2 days later and the port still hasn't been finalized, and the managers are never available and you are left with the problem.

And we're still paying? For what? This is extremely unprofessional and the best way to ensure you lose customers.

I wouldn't urge anyone to open a contract with Telkom if this is the level of service you receive... SHOCKING!!!