JB
Jaco B

1 reviews | Active since Jun 2011

10 May 2017, 09:31

You cant even fix something simple

<p>I received an sms now that is telling me that my account is in arrears with R1162...what are you not getting?!?!?!?!?!...I used your service for one month at +-R500(this is the price on your website) that I asked for...why do I have to pay R1162????</p> <p>Someone came back to me on email about the R3000 debacle and said they will come back to me but she never came back to me??????!!!!!!</p> <p> </p> <p>How do you dolts manage to breath??????</p>

0
Replies (2)
Telkom
Telkom's reply10 May 2017, 10:19
Official

HI jaco1978

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible. Please private message your service details and the ID for teh registered account holder when possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,

JB
Jaco B's update18 May 2017, 10:58
Reviewer Update

It's been 8 days and the only response I received so far is that of an sms warning me that I should pay and that I am behind...NOBODY IS GETTING BACK TO ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!