you can die waiting for help on 102010

Item: Telkom
Rating: 2
Author: Achmat S

I agreed to upgrade from 10gig to 20gig. Thats fine. But I have tried from February to install the new modem. The physical installation is easy but one has to contact 10210 in order to complete the installation and that s the horrific part. You are transferred once you get through after an hour, from pillar to post. This is so frustrating.Please help!!!!

Helpful (0)

Replies (1)

Telkom's replyOfficial

20 Apr 2015, 19:27

Hello amsalie,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM105266.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team

Telkom's reply20 Apr 2015, 19:27

Official