aC
aubrey C

1 reviews | Active since Nov 2016

13 Feb 2017, 16:09

You bunch of *****s

<p>Send me bladdy proof that you tried debiting my account adn there was no funds in it!!!!!!!</p> <p>I made a payemtn on the morning of the 5th, check your call records I spoke to an agent and listen to the recording!!! The evening of the 5th at 10:25pm I received a sms notification you debit my account and a rejection fee was added!!!! I called you guys shortly after that to sort it out.</p> <p> </p> <p>The 6th I went to my bank and reversed the debit order because I already made the payment.</p> <p> </p> <p>You guys are bladdy sending me sms all day about an over due amount, I'm not going to pay it.</p> <p> </p> <p>How many other people are you not adding rejection fees to the first debit????????</p> <p> </p> <p>I'm sick and tired of speaking to agents that can't help me, all I hear is that they going to mail this person and that person.</p> <p> </p> <p>Remove that over due amount otherwise I will take legal action against you!!!!!!!</p> <p> </p> <p>Even if my lines get suspended I will be taking legal action!!!!</p>

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Replies (1)
Telkom
Telkom's reply14 Feb 2017, 08:36
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Collections Team, feedback will be provided.

Your reference number is ***1.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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