YOU ATE MY FORM

I app**** for voice and DSL lines at your branch on the 9th of Feb, and haven't heard back since. When I called the call centre, the assistant said there was no installation under my name at all! The seven people on the property are all waiting for internet service, and will now have to wait another 7-14 days to get an installation! And the assistant from the central branch couldn't do anything to help except restart the application process!