You are welcome???????

<p>Ive been having endless issues with Telkom since i changed my bank account in July, they said they cant debit my new account as the bank details take a month to update so i had to make a manual payment at least two days before the debit is due and as my debit is due on the very last day of the month, i made the payment in the bank on the 27th July, then i was told after i make the payment they wont debit me but then on the 1 August i received an sms from my bank saying that telkom debited me again with the same amount i paid them and when i called them to reverse it they said it takes 27 days in all to reverse it so i had to take a day off from work to go into the bank and reverse it and then once that was done i thought that was the end of my issues but then end of August they decided not to debit me for reasons unknown then at tge start of September, they sent me an invoice that says they are going to double debit me on the 30th September and i was like ok but then on the 16th September i received an sms from my bank that says telkom tried to double debit me then and the amount returned so i got charged by the bank for this and this is the first ever debit i had that returned in my life and then over the weekend absa sent me an sms about a bad credit scoring due to this so i was even more upset and then i called the telkom call centre and waited forever to get through and then this guy put me on hold for over 10 minutes to put me through to a manager and when he came back and said he is putting me through, he cut the call and then i went to there facebook to approach them about this and below in the picture is the damn sarcastic response i get....after being promised feedback from agents, managers and the social media team i am so sick of this....im going to cancel my debit order with them and pay on my own terms cause this is utter bull****!!!!!</p>