BM
Belinda M

1 reviews | Active since Oct 2011

15 Jun 2016, 09:59

Yet another unhappy client!!

<p>Seems the only way for Telkom to respond is through Hello Peter and even then you only get one reply and nothing more. Nobody answers my questions, emails, queries - It seems like telecoms don't know how to communicate, a BIG BOO! for TELKOM.</p>

0
Replies (2)
Telkom
Telkom's reply15 Jun 2016, 11:39
Official

Hi twinsister

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. We would like to assist. Please confirm the nature of your query. May we please request to provide the affected number and ID number for the registered owner if your query pertains to a line fault or an account/order related query. Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field if you choose to e-mail.


Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

BM
Belinda M's update15 Jun 2016, 11:53
Reviewer Update

Good day

Thank you for your response.

The affected numer for this complaint is ********** 101.

Interaction REF: AI **********

Looking forward to have this problem solved, thank you.