Yet another two weeks without a telephone
<p>I opened a case with Telkom after we had a noisy line for a day or two, since then it has taken two weeks to go from noisy line, to no line, to noisy line to absolutely no line again. This is rediculous in that we are trying to run a business from these premesis and a case has been in the works for two weeks. </p> <p>I have followed up with Telkom on this case 3 times, each time they tell me that the case is with the cable division. This doesn't help me as my line is still not working. We did actually see a mythical telkom tech before the fault was moved to the cable department but this is the last support which we have received. Yet again I am saying stay away from Telkom if you can afford it.</p>
Hi Craig,
Thank you for making contact with us.
Please be assured that this matter will be escalated to our Support team as soon as you send us the telephone number and/or reference number of your fault so that they can investigate. You can email us on ***.
Your reference number is AI***. Please quote it in all correspondence with us, thanx.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Hi Craig,
Thank you for making contact with us.
Please be assured that this matter will be escalated to our Support team as soon as you send us the telephone number and/or reference number of your fault so that they can investigate. You can email us on ***.
Your reference number is AI***. Please quote it in all correspondence with us, thanx.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
