<p>This is yet another hello peter complaint just to get Telkom to do their jobs and address my fault! My ADSL line has dropped in speed from a 4 meg to 2 meg. I reported the fault, number 880CRK181116, with no luck. Someone just closed the fault for no reason. I tried to follow this up on mybroadband.co.za and got a new reference 171BRK221116 with an explanation of the problem "Fluctuating noise and crosstalk (signal, not to be confused with crossed line) detected.".</p> <p> </p> <p>But to date I have only received SMS's stating the fault is sorted when it is not. I am giving you 4 more days to respond and get someone to contact me otherwise I am going to ICASA and your CEO.</p> <p> </p> <p>For anyone reading this. Don't use Telkom, their aftersales service is shocking!</p> <p> </p>
Hello paul-selibas
The fault is currently in hand with a technician.
A copy of your post has been escalated to the technician and his manager for urgent assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello paul-selibas
The fault is currently in hand with a technician.
A copy of your post has been escalated to the technician and his manager for urgent assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
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