1 reviews | Active since Feb 2013
Yet another let down by Telkom
<p>I had cancelled my contract with Telkom Mobile on the 31 May 2016, giving a month calaendar notice. On the 18 July, I found out the cancellation had not been processed and was asked to pay for June and July and resend another letter of cancellation. On the 9th September 2016, I found the account was still not cancelled and I escaleted with the manager Mr Msomi. I get an sms that the account is suspended and that I have to put in a dispute with reference TS47316.</p> <p>Can someone please help me resolve this account. The number is question is ********** 835. Account number: ********** 30001</p>
Hi Avinal,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile Team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Hi Avinal,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile Team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
