YET ANOTHER INCREDIBLY *********** STUFF-UP BY TELKOM

<p>I have cancelled my account TWICE now this year. The first time in April after TELKOM consistently failed to install my ADSL line. Four months later I found out that TELKOM didn't process it at all - what a surprise - & that I was still being billed every single month for a service I didn’t have. The Second time I requested to cancel my account was at the end of August where after I received a notification that my account was indeed “cancelled”. I received yet another billing notification this morning two months after "cancellation" – the same as last month’s billing notification by the way… (where it should have been cancelled already). *** guys?? Why the hell are you so COMPLETELY ***********? I want to be refunded for all the months TELKOM neglected to address requests. This amount is close to R2500! Telkom can do the sum because I’m sick & tired of having to do your admin for something as simple as processing a cancelation request. TWICE. TWICE!! My cancelation reference number is ********** 69. If I do not get assistance within seven days I will take legal action.</p> <p> </p>