1 reviews | Active since Nov 2014
Yet another fault in accounts
I am really starting to feel like a nuisance, because I always complain about Telkom.<br> <br> Where to start?<br> <br> I took out a contract(SmartPlan250) with a Samsung Galaxy S6 for my friend because he urgently needed a phone before he left Johannesburg for an assignement. After that calamity *please refer to my prevoius complaints* we decided to do a change of ownership when he came back. 2 months later and one debit order that bounced(AND DAMAGED MY CREDIT SCORE) due to false promises by Telkom members of the Greenstone branch.<br> <br> I then contracted the customer services and the one store in Greenstone contacted me, only to shift the blame without solving my problem and doing NOTHING to solve my issue.<br> <br> If this debit order goes down off my bank account at the end of this month I will go to the News Papers and Social Media to out Telkom's Account department for being utterly pathetic!<br> <br> I would love to hear the excuses this time round and wait another 2 months before anything is resolved.
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have sent you an email regarding this issue and await your response for us to assist further. ***
Kind Regards
Tebogo N
Telkom Social Media Team
***
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have sent you an email regarding this issue and await your response for us to assist further. ***
Kind Regards
Tebogo N
Telkom Social Media Team
***
