YET ANOTHER DEBIT ORDER

15 days ago I reported the cancellation of my contract which was confirmed by Biance Delo. I did not get any assistance or any response besides the response from the social media team. How a business can fail to simply cancel a debit order for over 6 months is beyond me. Not only have I forwarded all the information from the time I made the request in February I even have confirmation that the debit order has been cancelled but debit goes through every month. With everything that is happening and all the complaints on Telkom one wonders how such a business continues to operate but then again - are they a business? for profit ? I wonder