Yet again, pathetic service!!
I have a 4mbps line with Telkom and it has been offline for the last 3 days. I have tried on numerous occasions to get hold of someone on 10210 and have been on hold for hours. I've also been to the Westwood store to request help, to find out if it is an account issue etc, but they said they cannot help. I am stuck with no Internet and no way to run my business.
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Telkom's replyOfficial
30 Jul 2015, 14:23Hello SGovan,
Thank you for your post.
Kindly be advised that we are currently attending to your connections query and we will revert back to you with feedback.
Your Social Media reference number is SM129953.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently attending to your connections query and we will revert back to you with feedback.
Your Social Media reference number is SM129953.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Telkom's reply30 Jul 2015, 14:23
Official
Hello SGovan,
Thank you for your post.
Kindly be advised that we are currently attending to your connections query and we will revert back to you with feedback.
Your Social Media reference number is SM129953.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently attending to your connections query and we will revert back to you with feedback.
Your Social Media reference number is SM129953.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***