aA
amanda A

1 reviews | Active since May 2016

14 May 2016, 01:01

YES ITS ME AGAIN AND I AM NOT STOPPING UNTIL THIS IS SORTED OUT.

After 6 months of trying to cancel my telkom mobile expired contract we are still being charged. this month i eventually returned the debit order . so at 2 am this morning. guess what. they deducted A DOUBLE DEBIT OF R800 from my account again. are you people ****en stupid or just ***********. i am tired of your ****. i will be taking this further as you are contravening the consumer act. not that you give a ****, but anyway. these people drive me to using the f word. SO NOW I DECIDED TO POST A **** MESSAGE EVERY HOUR TO **** YOU OFF AS MUCH AS YOU ****ING ME OFF. I WANT THE CEO OF TELKOM TO KNOW THAT I THINK YOUR STAFF IS COMPLETE IDIOTS. REALLY.. 6 MONTHS. I THINK THE CONSUMER BOARD NEEDS TO REVIEW YOUR CONTRACT CANCELLING PROCESS AS YOU ARE NOT COMPLYING LEGALLY. PLEASE SEE MY EMAILS I HAVE TO SEND AT 2 IN THE MORNING CAUSE YOU **** ME OFF SO MUCH THAT I CANT SLEEP.

0
Replies (2)
Telkom
Telkom's reply16 May 2016, 14:11
Official
Hi amanda-van-vuuren, Thank you for making contact with us This response serves as confirmation that your query has been received and we will get back to you. We really do apologize for any inconvenience we have cause to you. Your reference number is: SM233669 Regards Luleka Telkom Social Media Team
aA
amanda A's update16 May 2016, 16:00
Reviewer Update
Really. well we been doing this for 6 months. you have caused a lot of inconvenience and still i have not had any feedback from anyone. Still waiting.....