Yes

I have had the worse experience ever with this enterprise, i have spent hours on the phone for three days for assistance to set up my fibre router, nobody seems to come to my assistance. I have sent numerous emails also but to no avail. I even visited a telkom shop in one of the shopping malls in cape town to ask for assistance, yet again no help. Strangely enough they are quick to bill me yet absolutely no service is being provided. Also im paying for a service that is not even up and running yet there is a bill.

I really think telkom needs to get themselves into gear to offer a more quicker and efficient setvice.

I trust, hope and pray that i will receive some assistance as this cannot carry on, please please please assist me in any way that you can, it will highly be appreciated.

Many thanks A.Ismail