HE
HENDRIK E

1 reviews | Active since Sept 2016

27 Sept 2016, 12:34

YELLOW PAGES

<p>i have just received my September 2016 telkom account. It reflects ab amount of R399.00</p> <p>for contracts. After spending about 40minures on the phone to Telkom and Trudon I was</p> <p>told it was a mistake. My question is, will it now be reversed and if I had not picked it up</p> <p>would it ever have been reversed. ?</p> <p>A similar thing happened to me with Trudon about 18 months ago and I find strange</p> <p>and somewhat disturbing that Telkom collects money for an outside entity Trudon,and</p> <p>do Telkom have the right to Terminate my services vif I dont pay this Trudon account.</p>

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Replies (1)
Telkom
Telkom's reply27 Sept 2016, 13:54
Official

Hello HENDRIKE002

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,