JH
Jenny H

1 reviews | Active since Nov 2011

28 Nov 2015, 11:48

Xbox ONE stock

On 27th November is went ins**** and asked if they have stock of the xbox one and was informed yes. On 28th I went back and before standing in the Quay enquired about the stock again and was informed they do have stock of the xbox one. There was even a display unit. We stood in the Quay for over an hour to just be told there is no stock. <br> <br> The service is unprofessional and not only is communication incorrect, the staff does not know the offers available and are unhelpful. This is just the cherry on the top of all the bad service I have received from this branch and the callcentre. If I had not just paid my deposit to Telkom I would most definitely have looked for an alternative supplier.

0
Replies (1)
Telkom
Telkom's reply28 Nov 2015, 20:42
Official
Hello xenophon,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM172553
We apologize for any inconvenience caused.

Regards,
Ntokozo
Telkom Social Media Team
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Best regards,