GM
Glen M
1 reviews | Active since Aug 2010
26 Dec 2015, 10:46
XBox One promised but never delivered 4 months on
I signed up for an SmartHome Supreme contract with XBox One @ R1449x24 but never got my XBox One... It is now nearly 4 months on and still no XBox One and 2x controllers plus games and XBox Live. My Telkom REF is SM158113. I have been to the Musgrave Store twice since last complaint but now they tell me I don't get an XBox one... I found the Telkom brochure and it clearly states I do get an XBox One on page 23 of the brochure under Smarthome Supreme titled XBox One deal.<br> <br> 4 months Telkom
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Telkom's replyOfficial
26 Dec 2015, 11:35Hello Nemesis777,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
Your new reference number is : SM181457
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
Your new reference number is : SM181457
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Telkom's reply26 Dec 2015, 11:35
Official
Hello Nemesis777,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
Your new reference number is : SM181457
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
Your new reference number is : SM181457
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team