WTH NOW CANCEL LINE AFTER POOR DELIVERY

We requested a line change in July 2015, knowing that we are moving 1 August 2015. Got an SMS saying that technician will be at my house on 7 September 2015 - I took leave and waited and waited, and no tech showed up. Got an SMS again that tech will be there on 18 September 2015, again waited like an idiot. No tech. On 21 September 2015 I phoned the call centre to complain, they said that there would be a tech on 23 September, which I then CLEARLY told the person, that I can not take another day leave to wait for Telkom. He said Telkom will call to confirm a date when we will be available. NO CALL WHAT SO EVER RECEIVED, only an sms on the day saying that a tech was sent out. On 25 September, again get an sms that a tech has been dispatched, without prior comms. And we were not even in Pretoria on that day. On the system the order is not yet cancelled. But we got an SMS, also saying there is an outstanding amount. I CLEARLY TOLD THE PEOPLE, THAT I WILL NOT BE PAYING FOR A SERVICE THAT I HAVE NOT BEEN USING FOR 3 MONTHS ALREADY! And the worst part is the reason for the cancellation - we were not at home when the tech was at my house!!<br> <br> What the H3LL!