*** service is Telkom providing!!!

We've reported our 3 lines under reference no's 63CRK190415, 10CRZ190415 and 12CRZ190415 on the 19th of April 2015.<br> <br> We are spending more R70 a time dialling 10210 for updates on our cellphones and waiting 51 minutes AND LONGER each time!! Each call there is a different story and no one can assist.<br> <br> Our Internet line is crackling and obviously really slow. The other line is dead and another line is very crackly and we can't hear a thing. We have been told a technician has been on site on the ***th of April. I'm not sure which site he's been on because he hasn't been here once!!<br> <br> The service is disgraceful! No one can assist!<br> <br> We would like a full refund for the 11 days of April due to lack of service. We expect Telkom to pay for our cellphone bills to their call centre.<br> <br> Can someone, if anyone revert back to us!<br> <br>