SV
Shane V
1 reviews | Active since Jun 2012
24 Jun 2015, 09:57
***
This is shocking where is Telkom getting there phones from the black market??? I got a Samsung Note 4 on my contract it has gone in for a screen replacement under the AHD warranty and Samsung has come back saying this is a imported device *** this is shocking where do Telkom mobile get there phones? Off the back of a truck? I paid for the Samsung for the AHD warranty because this is what I wanted now im told I cant get that so who is going to replace my R12000.00 phone????? shocking shocking shocking This is not right...... second time loading same complaint still no response from Telkom ref Sm114362...THIRD TIME LOADING SAME COMPLAINT STILL NO RESPONCE THIS IS SHOCKIN YOU CLAIMED TO HAVE SENT ME A EMAIL I HAVE NEVER GOT ANY EMAIL FROM YOU *** THIS IS SHOCKING... WILL PAY MY ACCOUNT AGAIN WHEN I HAVE A RESPONCE FORM YOU AND THIS IS SORTED OUT THEN TILL THEN YOU CAN HAVE THAE SAME TOFFIE YOU ARE GIVING ME......
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Telkom's replyOfficial
24 Jun 2015, 10:12Hello Shanedevos,
We have tried calling you but you were not available to take our call. Kindly note that we have sent you an email and await your response so that we can assist you further.
Your social media reference number is SM120174.
Regards,
Joshua Mnisi
Telkom Social Media Team
We have tried calling you but you were not available to take our call. Kindly note that we have sent you an email and await your response so that we can assist you further.
Your social media reference number is SM120174.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,
Telkom's reply24 Jun 2015, 10:12
Official
Hello Shanedevos,
We have tried calling you but you were not available to take our call. Kindly note that we have sent you an email and await your response so that we can assist you further.
Your social media reference number is SM120174.
Regards,
Joshua Mnisi
Telkom Social Media Team
We have tried calling you but you were not available to take our call. Kindly note that we have sent you an email and await your response so that we can assist you further.
Your social media reference number is SM120174.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,