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I paid your deposit. The tech guy came a reconnected the line that was already there. He then told us that we have to wait for internet because new line must be installed. When asked when the line will be installed he says he "cannot say, because its Christmas/holidays people are on leave". So why make me pay the deposit in December, when you cannot fit?

Since he came out, I have heard absolutely nothing from Telkom

Your sales agent was quite quick when selling me this product, telling that there's 4 Mb speed where I live, but that's not what the tech guy said to us when he came out.

I didn't even start this contract yet, and this is what I get? Its a very bad start to a relationship, one that I will never forget.