SW
Stefan W
1 reviews | Active since Jan 2015
04 May 2016, 12:10
Wrost service every
Called telkom numerous times. On 10210, 081180,10213 & *** with no luck at all. Early in April telkom called me asked if I want to change from adsl to lte. I accepted their offer and received an sms on 19 of April to state that the order will be processes shortly when calling them no one can give me an answer not the sales team tech team or the mobile team worst of all is I went to a telkom store. They said they can see whats going on and I have to call telkom, this is just bad. after 2 weeks just to find out whats going on no one can help me. Worst service provider
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Replies (2)SW
Stefan W's updateReviewer Update
04 May 2016, 12:12Ref nr: ***
SW
Stefan W's update04 May 2016, 12:12
Reviewer Update
Ref nr: ***
Telkom's replyOfficial
05 May 2016, 12:20Hi 5t3v0
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will get back to you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM230397
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply05 May 2016, 12:20
Official
Hi 5t3v0
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will get back to you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM230397
Regards
Luleka
Telkom Social Media Team
Best regards,