Wrongly debited

Item: Telkom
Rating: 1
Author: Lisa D

Telkom has become one of the worst companies to have a contract with them.. These past 3 months they have been debiting large amounts of money from clients without any explanation or agreement with clients... Thats a scaaaammm, the call centre line for complaining about accounts is not rechable at all... Please fix this or will continue exposing the company and you bringing a bad image to such a large company

Helpful (0)

Replies (2)

Telkom's replyOfficial

13 Aug 2018, 12:39

Hi Lisa

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Bradley

Telkom Social Media Team

Best regards,

Telkom's reply13 Aug 2018, 12:39

Official

Hi Lisa

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

Interaction ***

Regards

Bradley

Telkom Social Media Team

Best regards,

Lisa D's updateReviewer Update

13 Aug 2018, 13:37

Hello bradley Please the review has to be done urgently and also explain all those high debits without communicating with me and also the statement you sent to me dsnt add up regarding the debits... This has to be solved before mnthnd before you guys debit again another large amount... No guys no that aint fair at all Regards Lisa

Lisa D's update13 Aug 2018, 13:37

Reviewer Update