Wrongly canceld my adsl line

I Canceld my Services with Telkom as i moved to a new ISP, i requested with the cancellation that they should keep my adsl line as without the line you cant have internet. We have been strugeling for more than 2 weeks now for them to reactivate the adsl line as per their falt in canceling it. 7 refrence numbers later and each time promising it will be activated the same day, still not activated after 2 weeks. Im losing money as im paying for somthing im not receiving aswell with the ISP.Even spoke to managers, but that also dident seem to help. My line number *** please assit as i cant go one more day without internet. E.A Swanevelder