Wrongfully taking money out my account

Hi Guys<br> <br> Its ashame that i have to complain on here but it honestly seems like the only way to get your attention. I had a issue with my billing not so long ago which was eventually sorted out hence the fact that i had a credit on my account.<br> <br> Yesterday i had a debit order randomly come off of my account which i reversed as i had not given permission for such. I received my bill at the beginning of this month stating that i had a credit from last month and my balance was zero for last month. My new bill was R469 and was due on the 28th of February so where you guys come with trying to take R941 for, i have no idea<br> <br> See debit order info below <br> \ FNB :-) R941.79 paid from cheq a/c..841300. Avail R259. Ref.Telkom Telk500622. 15Feb 11:40\"<br> <br> You guys make me so unhappy with your service, please sort this out and sort it out for good as i am sick of fighting about you guys taking my hard earned money due to your lack of service delivery<br> <br> My name is Andrew Tyler"