GL
Gerhard L
1 reviews | Active since Aug 2018
10 Aug 2018, 15:22
Wrongfully suspended
Both my telkom mobile contracts were wrongfully suspended, and after 5 days multible call to the call center, the one after the other apology. I am still disconnected. Can it be that hard to reconnect me if the fault is on your side?
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Telkom's replyOfficial
15 Aug 2018, 20:42Good day Delange.Gerhard,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply15 Aug 2018, 20:42
Official
Good day Delange.Gerhard,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,