Wrongfully billed and suspended my account I HATE TELKOM

S**t service. I have been a Telkom customer for years and tolerated it's nonsense but still stucked with them. In end of August 2025 Telkom didn't debit their money as per agreement bare in mind there was money in the account. On the 4th of Sep I noticed that they didn't and they sent me an SMS saying I need to pay R387.88 instead of R169 I then went to the branch in Berea Dbn, I was told that it's because of the late payment in Aug confusion is in Sep they deducted our agreement amount (R169) a very sweet lady (Maxine Scheepers) asked me to send her my bankstatement so that she will log a complaint if money was in the account which it was and told me to pay the agreed amount (R169) which I did pay on the same day at boxer while we waiting for the response, she loged it and Telkom tried contacting me twice 1st I was in a meeting 2nd I was driving couldn't answer I called them on Wed because I kept on receiving SMS that's says my contract will be suspended, on the 13th I called 021 number and asked call back I was told to go on website, fine I did that, Friday the 14th Nov they called back and told me to pay the sum of R387.88 Telkom charged me R200 and something in Aug for late payment. My question was it my fault they didn't deduct money in my account? And he said it's not Telkom fault either it's my bank I must query with the bank like *** I told him I'm not going to pay that amounts he then said I must send him the bank statement when I asked him which email address should I send it to he cuted the call while I was online. I'm done with Telkom for good I'm so annoyed 😠😡 I was never told about those charges that if you missed payment date you will be charged wayyyyy more than your monthly installments... Now I have to buy daily data because my line is suspended they must give me back the money I paid this month... I HATE TELKOM SERVICE