Wrongfully billed

TELKOM IS *****ING!!!!!!!!!!!!!!

I signed up for a contract with Telkom via telephone. I advised the consultant that I do currently have a cell c contract that is only ending at the end of May. The consultant assured me that I can only activate the new sim at the end of May and only pay from the date when the sim is entered and ported with my current cellphone number. They sent my sim via courier.

I just received a bill from Telkom that dates back to the day that they delivered the sim card and they are charging me from that day. The sim card is still sealed in the couriers packaging. I haven't even opened it yet. IT IS STILL SEALED!!!!!

In the first case misinformed information was given through by the sales consultant who ensured me that I can only start paying when I start using the contract. That I should take the sim card to a Telkom Shop to activate for me when I am ready to use it.

In the second place How can you charge someone for something that they have not used.

This is theft!!! They are *****ing my hard earned money for something that you did not even provide to me.

We are 4 people who moved for this contract. We all got the same information and we all got bills for a contract where the sim is still sealed in the box. So how did we all get the wrong information?

Can anyone please help us. Telkom is *****ing from the South African people and no one is doing anything about it. I think ICASA needs to assist please.