Wrongfully billed

<p>After testing and trying everything to get my modem working,I reported my line via SMS. After two weeks of not having a DSL line a Telkom consultant came to my house and fixed the line. We were charged a fee for unnecessary call out. I even tried the 10.0.0.2 website like a Telkom consultant advised me years ago. Nothing worked.</p> <p>I would like my account to be credited asap please. The consultant was very rude who came to visit and I did not have a DSL line for two weeks!!</p>