KK
Kobus K
1 reviews | Active since Jan 2013
07 Jul 2015, 11:21
Wrongful billing and no response
Telkom has billed me this month and last month and I don't understand what are they billing me for. The amount is not the amount I signed up for. Last month R800 this month R600 when its suppose to be R200...? The problem with Telkom is you can never phone in and speak to someone because it is always the case of one holding on for 60 min if you get through....
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Replies (1)
Telkom's replyOfficial
07 Jul 2015, 13:07Hello FooB,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Billing Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo Nash
Telkom Social Media
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Billing Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo Nash
Telkom Social Media
Best regards,
Telkom's reply07 Jul 2015, 13:07
Official
Hello FooB,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Billing Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo Nash
Telkom Social Media
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Billing Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo Nash
Telkom Social Media
Best regards,