WRONGFUL BILLING!!!! AGAIN AND AGAIN AND AGAIN!!!

I app**** for 40Mbps Uncapped Home Fibre in December 2017. The Telkom people came and told me that they can't install fibre because the fibre box is to far away from my house (approx 30m). Then TELKOM STARTED BILLING ME FOR FIBRE ANYWAY at R1439 p/m!!!! I've been struggling for months to try to get them to rectify the error and my bill JUST KEEPS ADDING UP. Numerous promises have been made to raise a dispute and that they would call me back BUT THEY NEVER DO!!! I've probably lost out on R2000 of work while on the phone with them!! So frustrating! 2 Feb 2018: Refnr: ********** 9 Refnr: ********** 36 chandazile 21 Feb 2018: Talked to billing. ********** 6 Khanyisa 5 March 2018 talked to Sales: Zama, No refnr 4 April 2018 talked to Sales: Thembi, Refnr: ********** 7