RL
Robert L
1 reviews | Active since Jul 2015
27 Jul 2015, 15:29
Wrong service cancelled
I called the Call Centre on 24 July to cancel my ADSL as I now have Fibre to Home. The Callcentre cancelled the Fibre instead of the ADSL. The call took an hour and they still got it wrong. Ref ***A. Line ***
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Replies (1)
Telkom's replyOfficial
27 Jul 2015, 19:39Hello Robleathers,
We are really sorry to hear about your experience.
We have forwarded your request to our sales department for them to investigate and will provide feedback as soon as possible.
Your Reference number is SM128869
Kind Regards
Charl
Telkom Social Media Team
We are really sorry to hear about your experience.
We have forwarded your request to our sales department for them to investigate and will provide feedback as soon as possible.
Your Reference number is SM128869
Kind Regards
Charl
Telkom Social Media Team
Best regards,
Telkom's reply27 Jul 2015, 19:39
Official
Hello Robleathers,
We are really sorry to hear about your experience.
We have forwarded your request to our sales department for them to investigate and will provide feedback as soon as possible.
Your Reference number is SM128869
Kind Regards
Charl
Telkom Social Media Team
We are really sorry to hear about your experience.
We have forwarded your request to our sales department for them to investigate and will provide feedback as soon as possible.
Your Reference number is SM128869
Kind Regards
Charl
Telkom Social Media Team
Best regards,