IM
Ismail M
1 reviews | Active since May 2014
02 Dec 2015, 20:50
Wrong Service cancelled
I requested a service to be cancelled. Clearly on the email and form I stated the service to be cancelled. Instead they cancel the incorrect service. This is very unacceptable. The service cancelled had a contract binding. I not going to pay anything now.
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Replies (1)
Telkom's replyOfficial
03 Dec 2015, 05:11Hello ismailtm,
Thank you for bringing this matter to our attention.
We are currently liaising with the Billing Team for further assistance and we will provide feedback.
Your Social Media reference number is SM174078.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
We are currently liaising with the Billing Team for further assistance and we will provide feedback.
Your Social Media reference number is SM174078.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Best regards,
Telkom's reply03 Dec 2015, 05:11
Official
Hello ismailtm,
Thank you for bringing this matter to our attention.
We are currently liaising with the Billing Team for further assistance and we will provide feedback.
Your Social Media reference number is SM174078.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
We are currently liaising with the Billing Team for further assistance and we will provide feedback.
Your Social Media reference number is SM174078.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Best regards,