Wrong packages and no response

<p>We were called by a consultant who offered us their May "Deal of the month" with a Huawei Tablet, SD card and 5Gig of data for R169.00, which we took. We also took the Huawei Wi-fi router with 10G data for R299.00. </p> <p>When our services were connected, we realised that both our packages were wrong, and the tablet did not come with a SD card. Instead of the 5Gig data with the tablet, our plan states "500 Mb Post-paid data" The wifi package states 5Gig (which we were offered at first) and not 10 which we asked for. I also asked the consultant if we can upgrade the data use ANY time, as I was unsure between 10 and 20 Gig. She said yes... Now I find out that I have to wait THREE MONTHS to upgrade.</p> <p>For 2 days now I have been tirelesly trying to get hold of SALES, where I was referred to from Telkom live chat site. As I am typing now, I have been holding on for 34 minutes on 081128. NO RESPONSE.</p> <p>This is unacceptable (lack of) service and I want it sorted out immediately, seeing that the new month starts tomorrow. Come on Telkom, we have 3 accounts with you - we deserve this to be rectified or move to another supplier.</p>