VP
Velvalingam P
1 reviews | Active since Apr 2012
23 Oct 2015, 17:03
Wrong package being billed
Hi have tired for the past 2 months to get my ADSL package correct as the sales dept at call centre booked me on the wrong billing ......I have logged complaints previously with Telkom to fix this but nothings happend
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Telkom's replyOfficial
23 Oct 2015, 19:06Hello vivian.gsi@ ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM160435.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM160435.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply23 Oct 2015, 19:06
Official
Hello vivian.gsi@ ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM160435.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM160435.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,