iO
irshaad O
1 reviews | Active since Mar 2015
13 Mar 2015, 10:59
wrong order
i ordered a Telkom 4mbps uncapped line instead i got 2Mbps uncapped line call after call i wait on the line for an hour then finally speak to a call center representative they tell me yes we can upgrade your line but just dont i phone later to enquire and no fault has been logged i never wanted a 2Mbps line in the first place .
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Telkom's replyOfficial
13 Mar 2015, 11:07Hello Nizmo929,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Back Office Team for assistance. Feedback will follow. Ref: SM96027
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Back Office Team for assistance. Feedback will follow. Ref: SM96027
Kind Regards
Tebogo Nash
Telkom Social Media
Best regards,
Telkom's reply13 Mar 2015, 11:07
Official
Hello Nizmo929,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Back Office Team for assistance. Feedback will follow. Ref: SM96027
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Back Office Team for assistance. Feedback will follow. Ref: SM96027
Kind Regards
Tebogo Nash
Telkom Social Media
Best regards,