MP
Martin P
1 reviews | Active since Mar 2009
19 Feb 2018, 07:47
WRONG NUMBER
My service is out since 1 February because of cable theft. However after a week it came back on but only the landline..... GET THIS... NOT ON MY NUMBER! I've reported it through numerous channels. Representative at work; Representative at complex; Telkom Direct Store; Telkom Call centre to no avail. STILL ON THE WRONG NUMBER and STILL NO INTERNET!! But everyone wants me to rate their service. Well making a comment on the system is not service. MY FAULT ***. Dare you to make another, the 12th comment on the system.
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Replies (2)
Telkom's replyOfficial
19 Mar 2018, 08:12Good Day
Thank you for allowing us the opportunity to assist further on your query.
REF 17CTK010218 was closed as resolved. If you are still struggling with your service, do not hesitate to log another query with us.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply19 Mar 2018, 08:12
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
REF 17CTK010218 was closed as resolved. If you are still struggling with your service, do not hesitate to log another query with us.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
MP
Martin P's updateReviewer Update
22 Mar 2018, 06:38My service was out for a month. Reported on 1 February 2018 and resolved on 1 March 2018. Will my account be accredited with the time of no service as that was not the case on my latest account?
MP
Martin P's update22 Mar 2018, 06:38
Reviewer Update
My service was out for a month. Reported on 1 February 2018 and resolved on 1 March 2018. Will my account be accredited with the time of no service as that was not the case on my latest account?