JB
Jacques B
1 reviews | Active since Feb 2016
11 Feb 2016, 11:17
Wrong modem refuse to swop
I received my 50GB per month R699 LTE advanced contract as advertised: <br> <br> [URL Removed]<br> <br> When I arrived at home I realised that they gave me a Huawei B315 instead of the E5186 advertised. I took it back the next day and asked them to please swop it for the one advertised, I was told I signed for that modem and they cannot swop it. Well I came for the advertised deal, I should leave with it no?!
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Replies (1)Telkom's replyOfficial
11 Feb 2016, 16:57Hello Celtus,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply11 Feb 2016, 16:57
Official
Hello Celtus,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
