JB
Jacques B

1 reviews | Active since Feb 2016

11 Feb 2016, 11:17

Wrong modem refuse to swop

I received my 50GB per month R699 LTE advanced contract as advertised: <br> <br> [URL Removed]<br> <br> When I arrived at home I realised that they gave me a Huawei B315 instead of the E5186 advertised. I took it back the next day and asked them to please swop it for the one advertised, I was told I signed for that modem and they cannot swop it. Well I came for the advertised deal, I should leave with it no?!

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Replies (1)
Telkom
Telkom's reply11 Feb 2016, 16:57
Official
Hello Celtus,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,