DJ
Douglas J
1 reviews | Active since Jul 2018
05 Jul 2018, 15:08
Wrong mobile deviced received from Telkom
I ordered a phone online on the 18th of june got debited on the 25th. after numerous calls i received a sms for delivery and upon delivery on the 4th of July wrong device. After numerous Phone calls to try and get phone return still no phone call from telkom on status .
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Telkom's replyOfficial
13 Jul 2018, 13:36Good day Douglas Jacobs
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Telkom's reply13 Jul 2018, 13:36
Official
Good day Douglas Jacobs
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,