Wrong manner of regulating their extra money

I'm sick and tired of Telkom honestly. They way of regulating their extra money from their clients,by debits the account before time. And charge us R200 extra for unpaid debit orders. My debit order supposed to go through on the 5th of every month because my salary get paid on the 1st of every month. Now they decided to debit my account 10 days before my pay day. They are so rediculous indeed. This is disgusting they they cannot hide their ****ming tactics. I still have a case with them of refunds. They must do the right thing because I was not supposed tpay for the month of May