BM
Bryan M

1 reviews | Active since Jan 2014

12 Jul 2016, 09:20

Wrong information, leads me to increased Financial Strain

<p>I contacted Telkom via their chat service to ensure that a place I wanted to move to has ADSL availability. It was confirmed to me and I thus put my signature on the dotted line. Contract signed, all good...</p> <p> </p> <p>Now I apply for ADSL line, guess what, only the more expensive LTE service is actually available. So now I have to spend at least a R1000 plus just to get the plan required for my work.</p> <p> </p> <p>So now I am looking at a non-Telkom service. I will ensure that I stay away from Telkom and hope they crash and burn while other services thrive.</p> <p> </p> <p>Thanks Telkom, you're awesome, thumbs up (that is sarcasm, just in case you might misinterpret this message!!)</p>

0
Replies (2)
BM
Bryan M's update18 Jul 2016, 06:59
Reviewer Update

Hi,

Any feedback because I have yet to get any contact from anyone as per your reply ?? Or was the business responses just a nice marketting angle??

BM
Bryan M's update25 Aug 2016, 08:25
Reviewer Update

To date, have never received, heard from or even had a simple follow up call about this. Telkom just does this to response thing to try and look like they care.