wrong information

On Monday 23/09/2015 @1.30 I was standing in long que to pay my telephone account & buying data for the tablet as usual. Tamit Abraham's (young guy with beard) told me zI cannot pay the tel. acc. at Telkom anymore & I cannot pay cash for buying data! I was very annoyed & told him there is no signs anywhere, standing in a long que for nothing. He told me not to cause a scene & wait for him to finish talking! He told me to go to Checkers, buy airtime, come back to him to convert it into data! No information desk at new shop, no chairs for old people to sit! New shop badly organised!