JF
Jackie F
1 reviews | Active since May 2011
30 Jan 2015, 16:25
Wrong Info Submitted by Telkom Staff
Order ***<br> <br> I went to Telkom today and after a long wait gave my new address for phone and dsl to be transferred in February.<br> <br> After leaving the Mall I got a SMS with order number for my transfer but the street number given was incorrect.<br> <br> I tried to phone Greenstone Telkom but the phone was not answered so I used the 10210 number. The Durban operator I spoke to did not appear to understand me and deliberately cut me off. <br> <br> Totally dissatisfied as I have basically wasted a whole day, three hours on the phone alone, and I don't know where I now stand.
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Replies (1)Telkom's replyOfficial
31 Jan 2015, 09:31Hello JackieJHB,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM84602
Regards
Luleka Kewana
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM84602
Regards
Luleka Kewana
Telkom Social Media Team
Telkom's reply31 Jan 2015, 09:31
Official
Hello JackieJHB,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM84602
Regards
Luleka Kewana
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM84602
Regards
Luleka Kewana
Telkom Social Media Team
