1 reviews | Active since Mar 2009
Wrong Info loaded
Hi<br> <br> I app**** for a telkom adsl line about 4 months ago. When I app**** for it I specifically told them that i wanted it on a month to month contract. Before I line was installed i called them 3 times to query the delay and when i did they said i am on a 24 month contract. 3 different consultants said that they would change it on a month to month contract. I am trying to move service providers away from telkom to someone else and for the last 3 months i have been trying to resolve this issue with no joy. Sales department keeps escalting it. Billing says they cant to anything. Retentions department doesnt reply to emails. I am getting tired of this ****. I am on the verge of just not paying telkom till this is resolved
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM181130
Regards
Narriman
Telkom Social Media Team
Best regards,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM181130
Regards
Narriman
Telkom Social Media Team
Best regards,
