Wrong info, huge bill and no admittIng their stupidity

I app**** for a contract last year, whereby a complaint has been provided. non of my information was correct on there data, whereby everything was correct on contract and on our telephone conversation. I spoken to mamy supervisors and no acknowledgement of their own fault and stupid way of customer service, I am demanded to pay the full amount due. theip info given was correct. I didnt use the contact until last year when I cancelled my land line nr. Telkom doesnt even sand up and admit they are wrong. they can see when I first active my sim and my phone. Telkom doesnt want to compensate their fault to half the charges nor what so ever. Telkom is reckless and their admin ****. their fault finding nor fault resolution is ****. their attitude is ****. now I havebeen handed over and will give this through to the Ombudsmen for neglect. I now even have an account due for my landline whereby the last payment was made. there was 'additional'charges there we were not told off. I paidmy last month rental. and didnt make any calls. Telkom is useless, no communication between the client and them the same page.